Important Dates
Early Bird Registration :2nd November 2026
Paper Submission Deadline :7th November 2026
Last Date of Registration : 17th November 2026
Date of Conference : 2nd - 3rd December 2026
Conference Session Tracks
Aligned with
UN Sustainable Development Goals
This conference contributes to global sustainability by aligning its research discussions and academic sessions with key United Nations Sustainable Development Goals.
SDG 8 — Decent Work and Economic Growth
SDG 9 — Industry, Innovation and Infrastructure
SDG 10 — Reduced Inequalities
SDG 12 — Responsible Consumption and Production
SDG 16 — Peace, Justice and Strong Institutions
SDG 17 — Partnerships for the Goals
Track 01
Innovations in Customer-Centric Banking Models
This track explores the latest innovations in banking that prioritize customer needs and preferences. Papers should focus on new digital models that enhance customer engagement and satisfaction.
Track 02
Data Analytics and Personalization in Banking
This session examines the role of data analytics in creating personalized banking experiences. Contributions should highlight techniques for leveraging customer data to improve service delivery and product offerings.
Track 03
AI and Machine Learning Applications in Banking
This track focuses on the integration of artificial intelligence and machine learning in banking operations. Submissions should discuss innovative applications that enhance decision-making and operational efficiency.
Track 04
Mobile Banking: Trends and User Experience
This session investigates the evolving landscape of mobile banking and its impact on user experience. Papers should analyze trends and user feedback to propose enhancements in mobile banking services.
Track 05
Digital Transformation Strategies in Banking
This track addresses the strategies banks are employing to undergo digital transformation. Contributions should explore challenges and best practices in implementing digital initiatives within traditional banking frameworks.
Track 06
Customer Engagement through Omni-Channel Banking
This session focuses on the importance of omni-channel banking in enhancing customer engagement. Papers should discuss how seamless integration across channels can improve customer loyalty and satisfaction.
Track 07
Operational Efficiency in Banking Processes
This track examines methods for optimizing banking operations to achieve greater efficiency. Submissions should present case studies or frameworks that illustrate successful process optimization.
Track 08
Risk Management in Digital Banking Environments
This session explores the unique risks associated with digital banking and strategies for effective risk management. Contributions should focus on regulatory compliance and innovative risk assessment methodologies.
Track 09
Service Quality in Customer-Centric Banking
This track investigates the determinants of service quality in banking and its impact on customer satisfaction. Papers should analyze frameworks for measuring and enhancing service quality in digital banking contexts.
Track 10
Predictive Analytics for Financial Products
This session focuses on the use of predictive analytics to inform the development and marketing of financial products. Contributions should explore how predictive models can enhance product relevance and customer targeting.
Track 11
Strategic Decision Support in Banking
This track examines the role of decision support systems in shaping banking strategies. Papers should discuss tools and methodologies that aid in strategic planning and operational decision-making.