Flex Conference (Physical / Digital)

International Conference on Data Science for Customer Experience (ICDSCE - 27)

Call for Paper

The ICDSCE provides a supportive platform for both experienced researchers and early-career academicians to present their work and gain recognition. The conference covers diverse topics such as Data Analytics, E Commerce, Marketing encouraging participation from emerging researchers and fostering academic growth.

Authors are invited to submit papers addressing, but not limited to, the following areas:

  • Data science applications in customer experience
  • Customer journey analytics techniques
  • Impact of personalization on customer satisfaction
  • Predictive analytics for customer behavior
  • Role of feedback in improving experiences
  • Data-driven decision making in customer service
  • Case studies of successful customer experience strategies
  • Challenges in measuring customer experience
  • Future trends in customer experience analytics
  • Impact of technology on customer interactions
  • Ethics in customer data usage
  • Integrating customer feedback into strategy
  • Customer segmentation for targeted experiences
  • Impact of social media on customer perception
  • Building loyalty through data insights
  • Real-time analytics for customer engagement
  • Best practices for customer experience management
  • Impact of cultural differences on experiences
  • Role of AI in enhancing customer experience
  • Data visualization for customer insights

Review & Publication

Submissions will be reviewed to ensure quality and relevance, with a focus on encouraging emerging research contributions. Accepted papers will be presented and considered for publication opportunities.

Registration

Early-career researchers are encouraged to register and present their work, gaining valuable feedback and academic exposure.

Publication

The conference provides opportunities for emerging researchers to publish their work in recognized platforms.

Important Dates

Early Bird Registration :31st May 2027

Paper Submission Deadline :5th June 2027

Last Date of Registration : 15th June 2027

Date of Conference : 30th - 1st July 2027