Flex Conference (Physical / Digital)

International Conference on Relationship Marketing (ICRM - 27)

Conference Session Tracks

SDG Wheel

Aligned with

UN Sustainable Development Goals

This conference contributes to global sustainability by aligning its research discussions and academic sessions with key United Nations Sustainable Development Goals.

SDG 8 SDG 8 — Decent Work and Economic Growth
SDG 9 SDG 9 — Industry, Innovation and Infrastructure
SDG 10 SDG 10 — Reduced Inequalities
SDG 11 SDG 11 — Sustainable Cities and Communities
SDG 12 SDG 12 — Responsible Consumption and Production
SDG 16 SDG 16 — Peace, Justice and Strong Institutions
Track 01

Dynamic Relationship Marketing Strategies

This track explores innovative approaches to dynamic relationship marketing, emphasizing adaptability in customer engagement. Participants will discuss case studies and frameworks that illustrate successful strategies in diverse business contexts.

Track 02

Personalized Marketing in the Digital Age

Focusing on the significance of personalization, this track examines how businesses can tailor their marketing efforts to individual consumer preferences. Discussions will highlight the balance between personalization and privacy concerns.

Track 03

Customer Relationship Management Innovations

This session delves into the latest advancements in customer relationship management (CRM) systems and their impact on relationship marketing. Attendees will analyze how CRM tools enhance customer engagement and loyalty.

Track 04

Consumer Empowerment in the Digital Era

This track investigates the shift in consumer power facilitated by digital technologies and its implications for relationship marketing. Presentations will cover strategies for brands to adapt to empowered consumers.

Track 05

The Role of New Technologies in Relationship Marketing

Participants will explore how emerging technologies, such as AI and machine learning, are transforming relationship marketing practices. The focus will be on the integration of technology in fostering stronger customer connections.

Track 06

Mobile Technologies and Customer Engagement

This session examines the influence of mobile technologies on customer-seller relationships and engagement strategies. Discussions will include mobile marketing trends and their effectiveness in enhancing customer experiences.

Track 07

Online Platforms and the Sharing Economy

Focusing on the intersection of online platforms and the sharing economy, this track will analyze how these dynamics affect relationship marketing. Case studies will illustrate successful collaborations and customer interactions.

Track 08

Data-Driven Approaches to Relationship Marketing

This track emphasizes the role of big data in shaping relationship marketing strategies. Participants will discuss methodologies for leveraging data analytics to enhance customer relationships and marketing effectiveness.

Track 09

Social Media's Impact on Consumer Behavior

Exploring the profound effects of social media on consumer behavior, this session will address how platforms influence relationships between brands and customers. Case studies will highlight successful social media marketing campaigns.

Track 10

Ethics and Privacy in Personalized Marketing

This track will discuss the ethical considerations and privacy concerns associated with personalized marketing strategies. Participants will engage in dialogue about best practices for maintaining consumer trust.

Track 11

Future Trends in Relationship Marketing

This session will explore emerging trends and future directions in relationship marketing, considering the evolving landscape of consumer expectations and technological advancements. Experts will share insights on preparing for the next generation of marketing.

Important Dates

Early Bird Registration :19th January 2027

Paper Submission Deadline :24th January 2027

Last Date of Registration : 3rd February 2027

Date of Conference : 18th - 19th February 2027