ICRM · Registering as Listener

International Conference on Relationship Marketing

📅 18–19 Feb 2027 📍 Geneva, Switzerland 👤 Standard / Listener

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$185

virtual · $185 in person

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Official invitation letterIssued automatically after registration
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Certificate & digital materialsCertificate, slides and resource materials
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Supporting global researchConnect with researchers across 30+ countries

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Conference session tracks

Key research areas covered across the sessions — tap a track to read more.

This track explores innovative approaches to dynamic relationship marketing, emphasizing adaptability in customer engagement. Participants will discuss case studies and frameworks that illustrate successful strategies in diverse business contexts.

Focusing on the significance of personalization, this track examines how businesses can tailor their marketing efforts to individual consumer preferences. Discussions will highlight the balance between personalization and privacy concerns.

This session delves into the latest advancements in customer relationship management (CRM) systems and their impact on relationship marketing. Attendees will analyze how CRM tools enhance customer engagement and loyalty.

This track investigates the shift in consumer power facilitated by digital technologies and its implications for relationship marketing. Presentations will cover strategies for brands to adapt to empowered consumers.

Participants will explore how emerging technologies, such as AI and machine learning, are transforming relationship marketing practices. The focus will be on the integration of technology in fostering stronger customer connections.

This session examines the influence of mobile technologies on customer-seller relationships and engagement strategies. Discussions will include mobile marketing trends and their effectiveness in enhancing customer experiences.

Focusing on the intersection of online platforms and the sharing economy, this track will analyze how these dynamics affect relationship marketing. Case studies will illustrate successful collaborations and customer interactions.

This track emphasizes the role of big data in shaping relationship marketing strategies. Participants will discuss methodologies for leveraging data analytics to enhance customer relationships and marketing effectiveness.

Exploring the profound effects of social media on consumer behavior, this session will address how platforms influence relationships between brands and customers. Case studies will highlight successful social media marketing campaigns.

This track will discuss the ethical considerations and privacy concerns associated with personalized marketing strategies. Participants will engage in dialogue about best practices for maintaining consumer trust.

This session will explore emerging trends and future directions in relationship marketing, considering the evolving landscape of consumer expectations and technological advancements. Experts will share insights on preparing for the next generation of marketing.